Refund Policy

Use this guide to understand how we manage returns, exchanges, and refunds for new products.

Who may request a return

A return request must reach us within 30 days of delivery. New and unused eligible goods can be returned when a shopper changes their mind or chooses the wrong item. We also review reports of damage, defects, incorrect fulfilment, missing components, or a material mismatch with the description. Rights that law preserves are unaffected.

Obtain approval before mailing

Start a request through sadashivmang8073@gmail.com. Provide the order reference, the email used at checkout, an explanation, and images or video when merchandise has a problem. Do not post the merchandise until our approval message confirms where it must be returned.

Prepaid label and restocking

The parcel contains a free prepaid return label. Ask us for assistance if the label is absent or lost, and wait for approval before using it. We do not charge a restocking fee.

Exchange availability and refund timing

We accept qualifying exchange requests after review when replacement stock is available. An approved refund is processed or initiated to the original payment method within 10 days; the bank or issuer can take longer to display it.